Terms of Service

By using our website, you agree to the following Terms of Service. These terms apply to all visitors, users, and customers of the site.

1. Overview

This website is operated by Dumb Dragon Limited. Throughout the site, the terms "we", "us", and "our" refer to the store. These terms govern your use of our site and services.

2. Use of Site

• You may not use our site for any illegal or unauthorized purpose.
• You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission.
• You must be at least 18 years old or have parental consent to use this site.

3. Products and Services

• All prices are listed in USD and are subject to change without notice.
• We reserve the right to limit or cancel orders at our discretion.
• All items are subject to availability and may be discontinued at any time.

4. Order Processing

Orders are processed within 1–2 business days. Shipping timelines are estimates and not guaranteed. We reserve the right to refuse any order placed with us.

5. Returns and Refunds

Our return policy is outlined on the Returns & Refunds page. By placing an order, you agree to the terms listed there.

6. Accuracy of Information

We make every effort to ensure that product descriptions, pricing, and availability are accurate. However, we do not guarantee that all information on the site is error-free, complete, or current.

7. Privacy and Data Protection

Your submission of personal information through the store is governed by our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

• GDPR: EU users have the right to access, correct, or delete their data at any time. Contact us to make a request.
• CCPA: California residents have the right to know what personal data we collect and request deletion of that data.

8. Third-Party Services

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use. Your data is stored through Shopify’s secure data storage and databases. We also use Google Analytics to collect anonymous usage data.

9. Limitation of Liability

We shall not be held liable for any damages arising from your use of the site or products, including direct, indirect, incidental, or consequential damages.

10. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will be effective upon posting to the site. Your continued use of the site constitutes your acceptance of those changes.

11. Contact

If you have questions about these Terms, please contact us at support@dumb-dragon.com.

Effective Date: 5/27/2025